LUWEX GmbH
Gewerbegebiet 5a
D-92546 Schmidgaden
Josef Luber
Tel.: +49 9435-3009797
Fax.: 09435-3009798
E-Mail:
office@luwex.net
DE187165727
All agreements and offers are based on our conditions, they are considered accepted by placing an order or accepting the delivery. Deviating conditions of the customer, which we do not expressly recognize in writing, are not binding for us, even if we do not expressly disagree. No liability for orders placed by telephone.
The delivery time is only approximately agreed. The delivery period begins on the day the order confirmation is sent and is followed if the goods have left the warehouse by the end of the delivery time or if the goods are ready for dispatch. In the case of early delivery, this and not the originally agreed time is decisive. The delivery period is extended - even within a delay in delivery - appropriately in the event of unforeseen obstacles, which the supplier could not avoid despite the reasonable care in the circumstances of the case, e.g. operational disruptions, official interventions, industrial action. The same applies in the case of strikes and lockouts. The supplier must immediately notify the customer of such obstacles. In the event of later changes to the contract, which may influence the delivery period, the delivery time will be extended to a reasonable extent, unless special agreements have been made. In order to exclude so-called "trunk dealers" as well as private purchases, we require a 6 trade license for the trade in equestrian goods before sending our catalog with net prices. Our sales representatives, however, have the option to respond to every new request and private consumers who have a business registration. We hope that this measure will help to protect wholesalers from untrustworthy traders. If such a sales structure has developed in your area, please let us know. We will keep your message discreet and act immediately.
Price
Orders for which prices have not been expressly agreed are calculated at the list prices valid on the day.
The prices are in EURO plus statutory VAT in stock.
Payment
3% Cash discount: Payment by direct debit
2% Cash discount: Payment 7 days after the invoice date
net: Payment 14 days after the invoice date
If the goods are sent to the customer at the customer's request, the risk of accidental loss and accidental deterioration of the goods passes to the customer when they are delivered to the supplier's shipping agent, but at the latest when they leave the warehouse, regardless of whether the shipment is from place of performance from or who bears the freight costs. If the goods are ready for dispatch and dispatch or acceptance is delayed for reasons for which the supplier is not responsible, the risk passes to the customer upon receipt of the notification that the goods are ready for dispatch.
The delivered goods remain the property of the supplier until all claims from the business relationship between the supplier and the customer have been paid in full. The placing of individual claims in a current invoice, as well as the balance drawing and its recognition does not affect the retention of title. Payment is only deemed to have been received by the supplier. The customer is entitled to resell the reserved goods in normal business transactions; however, he is not permitted to pledge or assign as security. The customer is obliged to secure the rights of the reserved seller when reselling the reserved goods on credit. The customer now assigns the customer's claim from the resale of the reserved goods to the supplier. The supplier accepts this assignment. Regardless of the assignment and the right of collection of the supplier, the customer is entitled to collection as long as he fulfills his obligations towards the supplier and does not deteriorate. At the supplier's request, the customer must provide the supplier with the information necessary for collection of the assigned claims and notify the debtors of the assignment. The purchaser must immediately inform the supplier of any foreclosure measures by third parties in the goods subject to retention of title or in the claims assigned in advance by handing over the documents necessary for an intervention. The supplier undertakes to release the safeguards to which he is entitled according to the above provisions at his choice and at the request of the customer insofar as the value exceeds the claims to be safeguarded by 20%.
a) Warranty claims for material defects are defective at the time of transfer of risk or if assured properties are missing,
the supplier - at his cost - has to deliver or repair, excluding other warranty claims of the customer.
The supplier must be informed in writing of such defects immediately (within 10 days of receipt of the goods).
Returns are generally only accepted carriage paid.
If the complaint is justified, the freight will be credited.
The warranty period is 12 months.
It begins with the delivery of the goods to the customer.
However, the warranty period ends at the latest one month after the goods have left the supplier's warehouse.
If the supplier allows a reasonable grace period to expire without having made a replacement or to have remedied the defect,
the customer has the right to withdraw.
The supplier is liable for replacement deliveries or reworking to the same extent as for the original delivery item:
for replacement deliveries, the warranty period begins anew.
b) Other claims for damages in the event of injuries to our goods as well as from the impossibility of performance,
from delay, from positive breach of claims, from fault at the conclusion of the contract and from unlawful acts are excluded,
unless they are based on intent or gross negligence on the part of the supplier.
The place of performance for all obligations from the contractual relationship is the registered office of the supplier. The place of jurisdiction for all legal disputes arising from the contractual relationship, as well as about its emergence and its effectiveness, is determined by the location of the supplier, or, at his option, by the location of the customer. The contractual relationship is subject to the law of Germany.
Delivery: The delivery takes place carriage forward from the place of dispatch.
Packaging and postage are calculated at cost price and shown separately on the invoice.
Delivery time: Deliveries are made immediately after receipt of the order,
delays may occur for items that are made by subsequent delivery from previous suppliers. Are not in stock at the time of the order.
Such articles are automatically taken into arrears and delivered later. A claim for damages due to late delivery cannot be asserted.
Complaint: Justified complaints will only be accepted within 10 days of delivery. Returns are only accepted after previous
agreement with details of the delivery note and invoice number. Deductions will only be accepted after they have been credited.
There is a flat rate of 15% (at least EUR 10) for processing and re-storage. Quality defects are excluded.
Returns are only accepted carriage paid.
Prices: All purchase prices listed are net prices and do not include VAT.
In the following we will inform you according to Art. 13 General Data Protection Regulation (GDPR) on the handling of your data.
Responsible for the data collection and processing listed and explained below is the office named in the imprint. The responsible body decides alone or together with others about the purposes and means of processing personal data (e.g. names, contact details, etc.).
The provider of the website automatically collects and stores information in server log files that your browser automatically transmits to us. These are:
This data is not merged with other data sources. The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.
According to Art. 28 GDPR, we transfer your data as part of an order processing to service providers who support us in the operation and maintenance of our website and all associated processes. These service providers are strictly bound by instructions and contractually obliged to us. We accept the services of the following service providers: Web hosting service.
For data protection reasons, we do not integrate social plugins directly into our website. When you visit our website, no data is transmitted to social media services such as Facebook, Twitter, XING or Google+. Profiling by third parties is therefore excluded.
However, you have the option of using corresponding links to access our company pages on various social media platforms. In particular, we operate the following social media sites:
The platform operators provide us with statistical data that can be used to analyze user interactions on or with the site. We use the data received in this way in an aggregated form to evaluate and increase the quality and attractiveness of our posts and social media activities.
However, we would like to inform you that the operators of the platforms often use so-called web tracking methods in order to create profile data regarding your browsing behavior, preferences, personal relationships, etc. These methods can also be used by the platform operators for profiling purposes, regardless of whether you are logged in or registered on the respective platform. We have no influence on how and to what extent these providers collect data from you and how and to what extent this data is processed.
Further information on data collection and processing by the operator of the respective social media platform as well as options for objection can be found in the data protection declaration of the respective provider:
Facebook:
https://www.facebook.com/privacy/explanation
Youtube:
https://policies.google.com/privacy?hl=de&gl=de
Instagram:
https://help.instagram.com/519522125107875
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" in the address line of your browser and by the lock symbol in the browser line.
Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered in the contact form will only be processed on the basis of your consent (Art. 6 Para. 1 a GDPR). You can withdraw your consent at any time. An informal notification by email is sufficient for the revocation. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.
Data transmitted via the contact form remains with us until you request deletion, revoke your consent to storage or there is no longer any need for data storage. Mandatory legal provisions - especially retention periods - remain unaffected.
To send our newsletter we need an email address from you. Verification of the email address provided is necessary and receipt of the newsletter must be consented to. Additional data, with the exception of the individual language setting, are not collected or are voluntary. The data will only be used for sending the newsletter.
The data made when registering for the newsletter will only be processed on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by email is sufficient for the revocation or you unsubscribe via the "unsubscribe" link in the newsletter. The legality of the data processing that has already taken place remains unaffected by the revocation.
Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
Our website uses web fonts from Google. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
By using these web fonts, it will be possible for you to present our website as desired, regardless of which fonts are available locally. This is done by accessing the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This is your IP address and which page you have visited. Google Web Fonts are used on the basis of Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.
The company Google is certified for the US-European data protection convention "Privacy Shield". This data protection agreement is intended to ensure compliance with the data protection level applicable in the EU.
For details about Google Web Fonts, see: https://www.google.com/fonts#AboutPlace:about and more information in Google’s privacy policy: https://policies.google.com/privacy/partners?hl=d .
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, effective and secure.
Some cookies are "session cookies." Such cookies are automatically deleted after the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are automatically deleted when the program is closed. Deactivating cookies can result in limited functionality of our website.
The setting of cookies, which are necessary for the use of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), is based on Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in storing cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this data protection declaration.
Below we list all cookies that are stored on this website and its various sub-pages. The following table contains the name of the respective cookie, the storage period and the corresponding classification with regard to the different cookie categories:
According to the GDPR, you as a website user are granted the following rights when processing personal data:
Some data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by email is sufficient for the revocation. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
As the person concerned, you have the right to lodge a complaint with the responsible supervisory authority in the event of a data protection violation. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de//DE/Infothek/Anschriften_Links//anschriften_links-node.html .
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to third parties. It is provided in a machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.
You have the right to free information about your stored personal data, origin of the data, its recipient and the purpose of the data processing and, if necessary, the right to correct, block or delete this data at any time within the scope of the applicable legal provisions. You can contact us at any time using the contact options listed in the legal notice in this regard and for further questions on the subject of personal data.
Do you have any questions or want to find out more about our products? We are happy to answer any questions you have.